We, the officials and employees of the LBP Resources and Development Corporation, in the spirit of public service, affirm our sworn duties to serve the citizenry with utmost responsibility, integrity, loyalty, efficiency, act with patriotism and justice and lead modest lives.

Specifically, we pledge to:

1. Carry out our responsibilities in a courteous and respectful manner without regard to race, religion, national or ethnic origin, gender, or political affiliation;
   
   
2. Always behave in a professional manner, with dedication, integrity, and loyalty;
   
   
3. Render prompt, efficient, total, and quality service to clients;
   
   
4. Provide comfortable waiting areas and frontline personnel to attend immediately to clients’ queries;
   
   
5. Provide a feedback system to assess the quality of service rendered and make improvements, if necessary; and
   
   
6. Respond to complaints about our services at the soonest possible time.

These, we pledge, with the goal of improving service delivery in the name of transparency, accountability, and quality service.