LBP RESOURCES AND DEVELOPMENT CORPORATION
Data Privacy Statement
This Data Privacy Statement (“Statement”), which has been prepared in relation to R.A. 10173, otherwise known as the Data Privacy Act of 2012, and its implementing rules and regulations, describes how personal information is collected, processed, disclosed, and stored by LBP Resources and Development Corporation and applies to its employees and all persons who apply for or avail of any of LBRDC’s products and services, or who have established or propose to establish an account with LBRDC, or who have provided or propose to provide third party security to LBRDC (“Client”).
WHAT DATA TO BE COLLECTED FROM YOU
To provide the Client with LBRDC’s products and services and/or to implement Client-requested transactions, LBRDC shall collect personal information from the Client which may include, but are not limited to:
- Name, Age, Date/Place of Birth, Gender, Civil Status, Nationality
- Address and Contact Details
- Educational Background
- Employment History
- Financial Background
- Specimen Signature
- Permits, Licenses & Registrations
- Status of Pending Civil/Criminal Cases (if any)
- Telephone/Mail conversation recordings through our Customer Care Service and E-reklamo complaint
If deemed necessary, LBRDC may request to verify the Client’s personal information or seek additional information from regulatory, judicial, tax authorities, or credit bureaus.
PURPOSES OF DATA PROCESSING
LBRDC shall process the Client’s personal information in connection with any of the following purposes:
- Ease of contacting/communicating with clients;
- Evaluate, approve, provide, or manage applications, products and services, and other transactions that the Client has requested;
- Comply with know-your-customer information requirements;
- Conduct employment background;
- Evaluate the Client’s eligibility for LBRDC’s products and services;
- Perform profile and risk analysis;
- Provide extensive and quality support to the Client;
- For internal purposes, such as administrative, operational, audit, credit and risk management, or;
- Comply with its reporting obligation to government authorities under applicable laws, rules, and regulations.
LBRDC’S METHOD OF PROCESSING PERSONAL DATA
Processing refers to the collection, recording, organization, storage, updating or modification, retrieval, consultation, use, consolidation, blocking, erasure, or destruction of personal information. If necessary for the efficient delivery of LBRDC’s products and services, the processing of personal data may be outsourced to third-party service providers subject to compliance with this Statement and the provisions of the Data Privacy Act and its Implementing Rules and Regulations.
LBRDC shall collect personal information through, but not limited to, any of the following:
- Face-to-face and/or telephone conversation with LBRDC personnel
- Accomplishment and/or signing of forms/documents
- Online Application Form for Employment through recruitment channels, website, and social media (e.g., Facebook, Instagram, & Twitter)
- Fill out survey forms
WHEN DO WE COLLECT PERSONAL INFORMATION
LBRDC collects information upon the Client’s application for, availing of, and/or usage of LBRDC’s products and services. This includes, but is not limited to, recruitment, loan applications, suppliers’ accreditation, etc.
RECIPIENTS OF INFORMATION
Personal information may be processed and shared with various units within LBRDC to the extent necessary for any of the purposes herein declared, to credit information bureaus or government authorities under applicable laws, rules, and regulations.
RETENTION AND DISPOSAL
Retention and disposal of personal information shall be made in accordance with the Records Disposal Policy and Records Disposition Schedule of LBRDC as approved by the National Archives of the Philippines under RA 9470.
HOW WE SAFEGUARD PERSONAL INFORMATION
To ensure that personal data and information being processed by LBP Resources and Development Corporation are secured and protected in accordance with the data privacy principles of transparency, legitimate purpose, and proportionality, these guidelines are hereby issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act (DPA) of 2012, its Implementing Rules and Regulations (IRR), National Privacy Commission (NPC) Circulars and other applicable laws.
LBRDC, its employees, agents, and representatives, shall handle personal information with utmost care and adhere to appropriate organizational, physical, and technical measures to maintain the confidentiality, integrity, and security of all personal information in its possession.
THE CLIENT’S RIGHTS
In accordance with the Data Privacy Act, the Client has the right to:
- Be informed whether their personal information shall or have been processed;
- Reasonable access to their personal information;
- Require LBRDC to update their personal information;
- Destruction of personal information if LBRDC is not required to retain it by law or for legitimate business purposes and subject to the conditions for the legitimate exercise of the said rights under the Data Privacy Act and its IRR.
DATA PROTECTION OFFICER
Any inquiry or request for information regarding this Statement may be addressed to the following:
Data Protection Officer
Jan Carlo L. Libiran
24th Floor, LBP Plaza,1595 M.H. del Pilar cor. Dr. J. Quintos Sts., Malate, Manila 1004
Telephone Nos. (+632) 8405-7134/ (+632) 8405-7402
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POLICY ON DATA PRIVACY (Available Upon Request)
