Corporate Social Responsibility

POLICY ON CORPORATE SOCIAL RESPONSIBILITY

CSR AND RELATIONS WITH STAKEHOLDERS

Corporate Social Responsibility Statement

LBRDC recognizes that its operation poses actual and potential impacts to the individual and collective stakeholders. LBRDC’s Corporate Social Responsibility embodies its commitment to act responsibly and ethically to provide protection to our employees, workers, clients, the community and the environment.

1. Duty to be Responsive to Stakeholders

Every Director and Officer accepts the position fully aware that he assumes certain responsibilities not only to the LBRDC and its stockholders, but also with different constituencies or Stakeholders, who have the right to expect that the LBRDC is being run in a prudent manner and with regard to the interests of all Stakeholders. Consequently, members of the Board and Officers shall deal fairly with the LBRDC’s employees, customers, suppliers and other Stakeholders. No member of the Board or Officer may take unfair advantage of the LBRDC’s employees, customers, suppliers and other Stakeholders through manipulation, concealment, abuse of confidential or privileged information, misrepresentation of material facts, or any other unfair-dealing practice.

2. CSR Principles

As an integral part of the National Government, LBRDC is inherently mandated to be socially responsible, to act and operate as good corporate citizens. The Governing Board shall recognize and perform the obligations LBRDC has towards the National Government, its majority stockholder, as well as the minority stockholders when existing, together with the employees, suppliers, customers and other Stakeholders, and the communities in which it operates. The Directors, Officers and all its employees are required to abide by ethical policies as mandated by the GCG. The protection of the reputation and goodwill of LBRDC is of fundamental importance, and Directors, Officers and employees should be aware of the disciplinary implications of breaches of policy. Every officer and employee of LBRDC is encouraged to promptly report any potentially illegal, improper and/or unethical conduct that they become aware of at their workplace or in connection with their work. LBRDC should have an environment that enables its people to raise genuine and legitimate concerns internally. However, if the people of the LBRDC, and/or the stockholders believe their reporting to management may result in harassment, or undue distress, they may contact the GCG support to report such matters. The GCG provides for an opportunity for concerns to be investigated and ensures appropriate action is taken to resolve the matter effectively.

3. Formal Recognition of the Stakeholders

LBRDC’s major and other Stakeholders

(a) LBRDC believes that professional trustworthiness and integrity is a prerequisite for a successful and sustained business relationship.

(b) LBRDC provides the highest quality service for Land Bank of the Philippines and its clients for the construction, real and other properties acquired and real estate management and maintenance and manpower services requirements.

(c) LBRDC shall deal with its clients with credibility, transparency and excellence in all aspects of its business transactions.

4. Employees

(a) LBRDC practices the principle of equality as the company endeavors to uphold an environment of equal work opportunity work and a safe and healthy workplace.

(b) LBRDC considers its employees as its most asset, treats them with dignity regardless of background and personal characteristics and prevents discrimination on account of race, origin, religious and traditional beliefs, age, sexual orientation, ethnicity or physical ability.

(d) Provide employee development discussions and structured training programs for continuing personal and professional development for LBRDC employees.

(e) Every employee of LBRDC is encouraged to –

Remember that the biggest stakeholder is the Government;
Share the vision of LBRDC;
Be accountable to the public;
Listen and learn from his/her co-employees;
Think and act as a team;
Focus on the customers and strive for customer satisfaction;
Respect others;
Communicate with stockholders and customers;
Deliver results and celebrate success; and
Protect the reputation of LBRDC.

5. Community

(a) LBRDC strictly abide by the law, rules and regulations, policies and directives as mandated by the governing bodies to promote transparency, widen its clientele, enhance trustworthiness and confidence in the fulfillment of its mandate for the entire citizenry.

(b) LBRDC supports legitimate activities and programs of NGO’s that safeguards and improves the state of the environment for future generations.

(c) LBRDC practice employee volunteerism by participating in the Land Bank of the Philippines’ eco-friendly drive, fighting global climate change and ecological awareness for sustainable environment.

6. Customers

(a) LBRDC shall operate a highly effective and efficient organization, focused on meeting customer objectives with the aim of providing services which give fair value and consistent quality, reliability and safety in return for the price paid for the same.

(b) LBRDC aims to operate policies of continuous improvement, of both processes and the skills of the staff, to take best advantage of advances in all aspect of society in order to ensure that it continues to add value to its customers’ businesses.

(c) LBRDC shall have clear and strong lines of communication to respond quickly and efficiently to customer and market requirements, as well as the public needs, and for the customers to receive consistent service in order to successfully and consistently deliver what LBRDC is mandated to do.

7. Suppliers

As with other relationships with the Stakeholders, LBRDC aims to develop relationships and improve networking with business partners and suppliers based on mutual trust. LBRDC aims to offer, through partnership with its suppliers, the best combination of state-of-the art technology and world class service, strong customer relations and deep industry knowledge and experience, together with the capacity to implement and deliver value-added solutions on time and within budget.

8. Health and Safety

LBRDC aims to ensure a safe and healthy working environment for all its employees, outside contractors and visitors. LBRDC shall comply with all relevant local legislation or regulations, and best practice guidelines recommended by national health and safety authorities. The staff should be informed regarding the policies and practices of LBRDC in order to maintain a healthy, safe and enjoyable environment.

9. Environment

LBRDC shall consider that there are inevitable environmental impacts associated with daily operations. It shall be the goal of LBRDC to minimize harmful effects and consider the development and implementation of environmental standards to achieve this to be of great importance. As such, LBRDC shall strongly encourage 3 R’s: “Reduce”, “Re-use”, and “Recycle”. In the course of the operations of LBRDC, it should identify opportunities to reduce consumption of energy, water and other natural resources. LBRDC shall also strive to re-use and recycle where possible and dispose of non-recyclable items responsibly, thereby minimizing our impact on the environment. In doing so, by adopting simple, environmentally friendly initiatives, LBRDC shall raise awareness among the members of the communities it affects.

MANUAL ON CORPORATE GOVERNANCE